About casa

Empowering lives throughour purpose, vision & values.

casa Services Limited (casa) was founded with a singular mission to support people with disabilities. Since 1976, we have been operating in Central Australia, providing the opportunities and support necessary for people with a disability to reach their full potential. For 50 years, our work has focused on enabling participants to become valued and included members of their communities.

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Our purpose is

building positive futures

Our Commitment to Country


casa would like to acknowledge the traditional custodians of Mparntwe, the Arrernte people, we pay our respects to their elders, past, present and emerging. We also extend our respects to all Aboriginal and Torres Strait Islander cultures across Australia, honoring their traditions and resilience. At casa Services, we are committed to supporting and standing with Aboriginal communities.

We are dedicated to making lives better through support, care, and a deep connection to culture and community. At casa, our clients are at the heart of everything we do.

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We prioritise their clients goals and aspirations by listening, collaborating, and delivering meaningful support.

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Our Vision

To inspire our community to support and empower people with disability to reach their full potential and thrive.

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To achieve excellence in care and support, casa operates under five core guiding principles:

From the Heart

Providing care that is genuine and compassionate.

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Open & Inclusive

Welcoming all individuals and fostering a sense of belonging.

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Supportive & Respectful

Treating every participant and colleague with dignity.

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Self Motivated & Reliable

Taking initiative and being a consistent presence in our participants' lives.

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Empowering Others

Giving participants the tools and confidence to lead their own journeys.

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Our Team

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What quality means
at casa

Quality means participants experience dignified, rights-based support where safety, competency, privacy, and integrity are upheld in every interaction.

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Our Quality Care Team ensures that every service we provide is safe, person-centred, and compliant with NDIS Practice Standards. To us, quality means participants experience dignified, rights-based support where safety, competency, privacy, and integrity are upheld in every interaction.

Quality Care Team

We have established a dedicated team to maintain these high standards:

Quality, Safety & Compliance Manager:

Leads governance, policies, internal audits, risk and compliance systems.

Training, Safety & Compliance Officer:

Delivers training, competency checks, safety initiatives and maintains audit-ready records.

Why This Team Matters

The Quality Care Team strengthens casa's capability, reduces risk, ensures audit readiness and enhances participant outcomes through proactive systems, training and safeguarding practices.

Key Functions of Quality Mangement

Strengthening Casa’s capability and enhances participant outcomes through:

Quality governance, internal audits and continuous improvement.

Incident and reportable incident management.

Policy and procedure development and review.

Behaviour support and restrictive practice oversight.

Workforce training, competency, and safety culture leadership.

Reports & Documents